Shipping
You will have the option of receiving the order at your own home or at the address of your choice. You will receive your package directly at the address you indicate to us, Canary Islands, Balearic Islands and mainland Spain. It can be your usual address, your second residence, your workplace... whatever suits you best.
Shipments will be made at 2:00 p.m. Orders placed after that time will be shipped the following day.
The company reserves the right to send the package up to 5 days later.
How long will it take for my order to arrive?
- To the Canary Islands, shipping takes 24/72 hours. Free Shipping
- To the Balearic Islands, shipping takes 5 - 7 business days. Cost €9.99.
- Shipping to mainland Spain takes 5 - 7 business days. Cost €9.99.
- To Europe (Germany, Austria, Belgium, Monaco, Luxembourg, Netherlands, France, Portugal, Italy and San Marino) delivery takes 7 - 10 business days. Cost €19.99.
Prices in our online store do not include taxes or customs fees. Any liability related to these charges will fall on the customer, who must inform themselves through their local customs office about the corresponding taxes. In addition, their customs office may request additional documents (DNI/NIE).
If, once the order has reached customs, you decide not to pay the import taxes or duties and choose to cancel the order, the cost of the initial shipping will not be refunded and the cost of the return shipping to our facilities will be deducted.
The estimated delivery time is 5 to 10 business days, subject to possible delays by the customs service. The responsibility for the delivery of the package falls on the courier company. If the order is listed as delivered by the courier, but has not been received by the customer, it will be the customer's responsibility to take the necessary measures to ensure the correct delivery of the package.
No shipments or orders are made on Saturdays, Sundays and holidays.
At Maemuki we cannot guarantee these delivery times, since the transport company is the one that carries out this operation. In any case, our sales department makes every effort to ensure that orders arrive within the stated timeframes.
The shipping costs of the raffled products must be paid by the customer.
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I have read and accept the privacy policy. Subscribe CONTACT Maemuki Calle Cándida Peña Bello N14 Las Galletas Tenerife. Contact by WhatsApp +34 643276171 maemukitenerife@gmail.com.